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MarkEyewear

Help

This post is also available in: Italiano (Italian)

HELP

Before your order, you’ll need a valid eyeglasses prescription (not contact lenses prescription) and your pupillary distance (PD).

If your doctor did not include your PD on your prescription, you can measure it using our online tool here.

Once you have your PD, you can send us it together your prescription by scanner or submit the measurement to: order@markeyewear.com .

Once recive your order we will manage it carefully and we send you an e-mail to confirm the estimate date of delivery.

All our glasses are conceived, designed and hand made in Italy with great care and experience in finishing and details. The plastics used are of high quality cellulose acetate, selected among the best producers, cut with more modern technologies, without neglecting no step in processing.

The steel used and the relative galvanic coloring of metal glasses are hypoallergenic  guatanteed  and with an excellent durability over time.

The welding of every component are performed by hand and not by automated machinery, this allows for a greater quality control and finishing.

All frames pass the final control in our laboratory how certifies eligibility to final sale and finally laser  the MarkEyewear  brand sign.

Graduate ophthalmic lenses

There are three types of lenses that we suggest  to our customers for a better estetic choice . For each lens we combined treatments of anti-reflective and scratch-resistant, you can  follow the link Choose lens section for better orientation in the order.

1,5 index organic lenses

CR39 resin lenses, light and thin, anti-scratch and anti-reflective suitable for low gradations, an ideal choice to reduce the final  cost of your glasses without sacrificing quality.

This material is also used for the preparation of sunglasses lenses as the ideal lens to be colored with the most beautiful and durable shades choices in MarkEyewear collection.

1,6 index organic lenses

Thin average index, more light than 1.5 index .

More particularly indicate for medium power dioptric gradations, with anti-scratch treatment and antireflection allow having a pleasant aesthetic  final result. They reduce by 30% the thickness of the lens compared index 1.5

1.67 aspheric organic high index lenses

High index lenses very thin resin, to indicate high diopter shades, anti-scratch and anti-reflective, UV protection 100%, allow to obtain an excellent aesthetic result, reducing the final thickness by almost 40% compared index 1.5. Ideal for those who wants the maximum of visual comfort and lightness

Following some important info that help your choice of right type of lens:
All types of lenses we offer are anti-scratch and anti glare coating included.

Standard lenses – INDEX 1,5 (Basic thin plastic lenses)
If your power graduation dioptric are between 0 to +/- 2,50 and cylinder up to +/- 2,00

Recommended lenses – INDEX 1,6 (Medium thin lenses for stronger prescription)
If your power graduation dioptric are between 0 to +/- 4,00 and cylinder up to +/- 2,00

Recommended lenses – INDEX 1,67 ( thinner lenses for very strong prescription)
If your power graduation dioptric are between +/- 2,00 to +/- 8,00 and cylinder up to +/- 2,00

Standard lenses – INDEX 1,5 (Basic thin plastic lenses)
Thin and light plastic lenses, 100% UV protection.
If your power graduation dioptric are between 0 to +/- 2,50 and cylinder up to +/- 2,00

Once you are ready to checkout you have to send us your eyeglasses prescription. You can upload an image by snapping a picture or scan it and email to  order@markeyewear.com .

For complete the order of your MarkEyewear, we need your pupillary distance (PD).
Your PD is the distance between your pupils in millimetres, and it help us center your presciption correctly in your frames. If you don’t have the PD you can measure it by yourself in easy following way:

Measure your PD yourself using our example tool .

For complete the order of your MarkEyewear we need your Pupillary Distance. Your PD is the distance between your pupils in millimetres and it help us center your prescription correctly in your frames. If you don’t have the PD you can measure it by yourself in easy following way:
Misura la D.I. utilizzando un righello come nella seguente immagine:

Measure your PD yourself using a ruler.

For most accurate measurement get friend to help you, but you can do by yourself looking your image in a mirror.
Place the PD ruler on the bridge of your nose with 0 over your right pupil.
Looking straight ahead, mark the spot on the ruler that lines up with the center of your left pupil.
That number is your Pupillary Distance or PD, keep it for order.

Welcome to MarkEyewear.com. These “General Terms and Conditions of Use” govern access to, use of, and purchase of products from the English section of the MarkEyewear.com website. By using the website, you agree to comply with, and be bound by, these General Terms and Conditions of Use. If you do not agree to comply, please do not use the website.

GENERAL
MarkEyewear.com website is the property of Ottica Altino Srl, an Italian company located at Via Barberia 38, 31110 – Treviso (TV), Italy.

SITE POLICIES
Please review our Terms and Conditions of Sale, Return Policy and Privacy Policy (collectively, “Site Policies”). All Site Policies are incorporated into these Terms and Conditions of Use, and apply to your access to, use of, and purchase of products from the MarkEyewear.com website. If you do not agree to comply with Site Policies, please do not use the website. We reserve the right to make changes at any time to the website, its Site Policies and these Terms and Conditions of Use. If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining conditions.

PURCHASE FOR PERSONAL USE ONLY
You may buy products on the MarkEyewear.com website for personal use only and not for resale. Placing an order certifies that you are buying products for personal use only and not for resale, and that you accept the Terms and Conditions of Sale. WE RESERVE THE RIGHT TO REFUSE ORDERS FOR ANY REASON WITHOUT EXPLANATION.

USER SUBMISSIONS
We welcome comments and opinions regarding the MarkEyewear.com website, our products and our services. However, we do not accept confidential or proprietary information. Accordingly, all comments, opinions, reviews, ideas, suggestions, materials, images, information and other submissions (collectively, “Submissions”) disclosed, submitted or offered to MarkEyewear are not confidential. You declare and guarantee that any Submissions made to MarkEyewear are in compliance with applicable laws and do not violate any rights of any third party, including privacy and intellectual property rights. By disclosing, submitting or offering any Submissions, you grant MarkEyewear a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and/or display such material throughout the world in any media. You are and will remain solely responsible for any Submissions you disclose, submit or offer to MarkEyewear.

PRIVACY
We recommend that you read our Privacy Policy, which explains our online privacy practices.

COPYRIGHT
All content included on MarkEyewear.com website such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colors, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of MarkEyewear or its content suppliers, and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without prior express written consent by MarkEyewear or its content suppliers. MarkEyewear and its content suppliers have, at their sole discretion, the exclusive right to authorize or prohibit any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, its Content. MarkEyewear and its content suppliers have the right at any time to claim authorship of any Content posted on the MarkEyewear.com website, and to object to any use, distortion or other modification of the Content. Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by MarkEyewear or its content suppliers, will be carried out for lawful purposes only and in compliance with all applicable laws.

LICENSE AND SITE ACCESS
Viewing, printing or downloading any Content from the MarkEyewear.com website grants only a limited, non-exclusive and nontransferable license for personal use only, and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any Content may be reproduced in any form or incorporated into any information system, electronic or mechanical, other than for personal use (not resale or redistribution). Any unauthorized use of the MarkEyewear.com website and its Content will immediately terminate the license granted by MarkEyewear.
You will have sole responsibility for all damages and other harm resulting from use of the MarkEyewear.com website and its Content. MarkEyewear will not be deemed liable for any use of the website and its Content which is made in violation of any applicable laws, regulations and these Terms and Conditions of Use.

COPYRIGHT COMPLAINTS
We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact a MarkEyewear copyright representative for further information at info@markeyewear.com.

LINKS TO OTHER WEB SITES
The markeyewear.com website may provide hyperlinks to third party websites (“third party websites”). Markeyewear does not operate, control, endorse or guarantee any third party website. You agree that markeyewear is not responsible for any content, services and/or products provided by any third party website, nor is markeyewear responsible for any practice followed by any third party website concerning the collection and processing of personal data of their users. When you access any third party website through a hyperlink posted on the markeyewear.com website, please carefully read that website’s terms and conditions of use, privacy policy and other policies. Our policies do not apply to any third party website.
Markeyewear provides hyperlinks to third party websites solely for the convenience of its users. This provision does not constitute a recommendation that users access third party websites.
You agree that use of any third party website is at your own risk and without any kind of warranty, either express or implied, by markeyewear. This includes (but is not limited to) implied warranties of title, merchantability, fitness for specific purpose, or non-infringement. Under no circumstances is markeyewear liable for damage arising from any transaction between you and any third party website, or for any information appearing on third party websites.

GOVERNING LAW AND CHOICE OF FORUM
The laws of Italy govern all matters arising out of or relating to these Terms and Conditions of Use, including, without limitation, their validity, interpretation, construction, performance and enforcement. All legal proceedings arising from, or about, these Terms and Conditions of Use will be brought solely in the City of Treviso, Italy.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The markeyewear.com website and all information, content, materials, products (including software) and services included on, or otherwise made available through, this website are provided on an “as is” and “as available” basis unless otherwise specified in writing. Markeyewear makes no declaration or warranty, either express or implied, as to the operation of this website, or to the information, content, materials, products (including software) or services included on, or made available through, this website, unless otherwise specified in writing. You expressly agree that use of this website is at your own risk.
To the fullest extent permissible by applicable law, markeyewear disclaims all warranties, either express or implied. This includes (but is not limited to) implied warranties of title, merchantability, fitness for specific purpose and non-infringement. Markeyewear does not warrant that: this website; the information, content, materials, products (including software) or services included on, or otherwise made available through, this website; its servers; email sent by markeyewear are free of viruses or other harmful components. Markeyewear will not be liable for damage of any kind arising from use of this website, or from any information, content, materials, products (including software) or services included on, or otherwise made available through, this website. This includes (but is not limited to) direct, indirect, incidental, punitive and consequential damage, unless otherwise specified in writing.

TERMS AND CONDITION OF SALE
The following Terms and Conditions of Sale govern the sale of merchandise by MarkEyewear to you through the English section of the MarkEyewear.com website. Use of the website to buy merchandise indicates agreement to follow, and be bound by, these Terms and Conditions of Sale.

PRODUCTS AND ORDERS
Product availability is indicated in the product detail page.
Product available: you can order it and soon it will come to your door.
Product not available because the product is not in stock: if you want to be informed when it again becomes available, enter your email address to be notified when the product returns to the catalog.
All orders are subject to email confirmation by MarkEyewear. Please note that the products shown on the website may be out-of-stock or discontinued, and availability is not guaranteed. While we have tried to accurately display the colors of products, the colors you see will depend upon your monitor and may not be accurate.
You can check order details and the status of your order at any moment within the dedicated customer section of the MarkEyewear.com website.

PRICES – SALES TAXES
All prices are in Euros and include VAT (value add tax).
According to the delivery Country there may be local taxes and duties for your order. All customs, taxes, import duties, brokerage, fees, or any additional charges by your local government are responsibility of the recipient.
We are not responsible for these charges in any way, nor do we receive any of this money. The last thing we would want is for our customers to be charged extra. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. For the Countries where taxes and duties cannot be calculated beforehand, you will be asked to pay them at delivery to the courier.
Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.
DHL and BRT are our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our Italian HQ, 2-3 business days from order date.
Orders made from a different site than the delivery address will be automatically cancelled.
Prices may change without notice.

SHIPPING COSTS
You are responsible for the shipping costs associated with the delivery of the products bought on the MarkEyewear.com website as specified in your order confirmation.

SHIPMENTS AND DELIVERY
Delivery is deemed complete and title to the product passes to you upon acceptance of shipment by a common carrier.

RETURNS AND REFUNDS
Please refer to our Return Policy, which forms an integral part of these Terms and Conditions of Sale.

BINDING AGREEMENT
The order confirmation by MarkEyewear, these Terms and Conditions of Sale and other Site Policies are the final agreement between you and MarkEyewear regarding matters contained in these Terms and Conditions of Sale.

GOVERNING LAW AND CHOICE OF FORUM

The laws of Italy govern all matters arising out of, or relating to, these Terms and Conditions of Sale, including without limitation their validity, interpretation, construction, performance and enforcement. All legal proceedings arising from, or about, these Terms and Conditions of Sale will be brought solely in the City of Treviso, Italy.

DISCLAIMERS AND LIMITATIONS OF LIABILITY
There are no express or implied warranties which extend beyond the description of the merchandise contained in the markeyewear order confirmation. Markeyewear will not be liable for damage of any kind arising from the use of the website. This includes (but is not limited to) direct, indirect, incidental, punitive and consequential damage.
Certain state laws do not allow limitations on implied guarantees, or the exclusion or limitation of certain damage. If these laws apply to you, some or all the above disclaimers, exclusions, or limitations may not apply, and you may have additional rights.

SEVERABILITY
If any provision of these General Terms and Conditions of Sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these Terms and Conditions of Sale remain in full force to the extent permitted by law.

PRIVACY
The terms and conditions of the Privacy Policy govern the processing of all personal data collected for purchase of products through the MarkEyewear.com website.

FORCE MAJEURE
MarkEyewear will not be liable for any delay or failure in performance caused by circumstances beyond reasonable control.

For All European destinations the cost of shipment is Free.
For the rest of the World  shipping cost is automatically calculated based on the destination. You can see the exact shipping cost before you complete your order.

DELIVERY TIME
Depending upon the availability of product in stock, MarkEyewear guarantees that your order will leave the warehouse as quickly as possible – from a minimum of 5 to a maximum of 12 working days.
How is this time calculated?
Along with product availability, we must also take into account the time required to manage an order. Orders made using online payment (credit card , PayPal and Bank transfer) with Express Courier delivery have the fastest processing and delivery time.
Types of payment and delivery methods can affect the shipping time. For example, orders with deferred payment (such as bank transfer) may affect the shipping date by a few days, as these orders are processed upon receipt of payment confirmation.
Once you have placed your order and selected your payment method, we process your order and give the goods to the courier for delivery to your door.

DELIVERY MODE
MarkEyewear choose the delivery method that best suits you:
Express Courier: the fastest delivery because the carrier picks up your goods directly from our warehouse and delivers them to your door.

DELIVERY TIPS
– You can check by yourself the status of delivery with tracking number on the courier web site.
– If you are not present when the courier comes, the courier will leave a notice of attempted delivery. Please contact the courier to establish another delivery date.
If this fails, MarkEyewear will be notified by the courier. We will then notify you by email that the parcel is being held in courier storage. It will remain there for a maximum of 10 days.
After that, it will be automatically returned to MarkEyewear. In this case MarkEyewear refund you the purchase amount minus the return and extra costs that will value time by time.
– Check that the correct number of packages is indicated on the transport document.
– Check that the package is intact and not altered (this includes the sealing or closing strips).
– Before signing for the delivery, write,”SUBJECT TO INSPECTION FOR GOODS DUE TO (tampering, breakage, damage, etc)” if you notice anything wrong with the condition of your package.
– Report any damage within 7 (seven) days of receipt of goods.

DELAY OR NON-DELIVERY OF THE PURCHASED PRODUCT
Before activating the procedure described below, we advise you to check your package online by tracking received on your e-mail address at the time of shipment and contacting the reference courier for further details and information.
In case of delay or non-delivery of the purchased product over 30 days, you can cancel the order by sending a request to MarkEyewear (order@markeyewear.com).
Upon receipt of the request and carried out the various controls of the case, within 30 days, the Seller will refund the price of the purchased products.

RETURN POLICY
MarkEyewear wants you to be completely satisfied with your purchases on this website. If, for any reason, you are not satisfied with your order, you may return any UNUSED products within fifteen (15) days from the date of delivery. Before sending any products back, please make sure that all the following conditions have been met.
The product you wish to return:
– Can be sent back only after you contac us by email and receive our delivery-back details.
– Must be unused, unworn and in the same condition in which it was received;
– Must have all labels and tags still attached and intact;
– Must be returned complete with all parts and accessories;
– Must be sent in its original packaging;
– Must be shipped back to our warehouse within fourteen (14) days from the date of request the return of your merchandise;
– Must be sent in one single shipment; products that belong to the same order must be returned together.
If all of these conditions are met, MarkEyewear will refund in any case, for any kind of lenses you bought, the value of € 129,00. We will not refund the value of extra coast for special lenses (index 1.6 and index 1.67). We will not issue any refunds for returns that do not satisfy all the conditions indicated above. If you are not entitled to a refund, within seven (7) days of notification you may request that the merchandise be returned to you at your own expense, and in the condition in which it was received by the MarkEyewear warehouse.
If you do not request the return of your merchandise within the seven (7) day period, you authorize MarkEyewear and any of its affiliates or agents to dispose of the merchandise as it sees fit.

REFUND POLICY
Refunds are processed within approximately seven (7) business days of our receipt of your merchandise. Your refund will be credited to the same card used to make the original purchase. Depending on the refund policy of the credit card, your account should be credited within one or two billing cycles from the date of return, or two months for payments made by debit card. To avoid interest charges to your account, please make sure that the credit date coincides with the original debit date. PRODUCTS DESIGNATED AS NONRETURNABLE CANNOT BE REFUNDED.

COURIER
You can ship your return by our designed courier that we will manage for you. You must send the return at our expense. We are not responsible for any loss or damage to improperly returns.

EXCHANGES
We offer one exchange on merchandise bought on the markeyewear.com website. you can change the color of the frame, same style. when we recive back your glasses for exchange, we will send the new one to your address and we debit you the shipping cost.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Markeyewear makes no express or implied declaration or warranty of any kind as to the products included on the website, nor to the merchandise being sold. To the fullest extent permissible by applicable law, markeyewear disclaims all express or implied warranties. This includes (but is not limited to) implied warranties of merchantability, fitness for specific purpose and non-infringement. There are no express or implied warranties which extend beyond the description of the merchandise contained in the markeyewear order confirmation. Markeyewear will not be liable for any damages of any kind arising from the use of the website, including but not limited to direct, indirect, incidental, punitive and consequential damages.

FORCE MAJEURE
MarkEyewear not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control.

MarkEyewear choose the delivery method that best suits you:
Express Courier: the fastest delivery because the carrier picks up your goods directly from our warehouse and delivers them to your door.

MarkEyewear relies upon these shippers:
You can check by yourself the status of delivery with tracking number on the courier web site.
If you are not present when the courier comes, the courier will leave a notice of attempted delivery. Please contact the courier to establish another delivery date.
If this fails, MarkEyewear will be notified by the courier. We will then notify you by email that the parcel is being held in courier storage. It will remain there for a maximum of 10 days.

After that, it will be automatically returned to MarkEyewear. In this case MarkEyewear refund you the purchase amount minus the return and extra costs that will value time by time.

Check that the correct number of packages is indicated on the transport document.

Check that the package is intact and not altered (this includes the sealing or closing strips).

Before signing for the delivery, write,”SUBJECT TO INSPECTION FOR GOODS DUE TO (tampering, breakage, damage, etc)” if you notice anything wrong with the condition of your package.
Report any damage within 7 (seven) days of receipt of goods.

Summary of service / business offer
With the HOME TRY ON service, the CUSTOMER receives free trial and viewing at up to five different frames from the same address, selected from those available online at www.markeyewear.com.
The service / business offer is reserved exclusively to credit card holders. Prepaid cards can not be used
WARNING!: Unauthorized use of a credit card is penalized (Article 55, paragraph 9, Legislative Decree 231/2007)

GENERAL CONDITIONS OF CONTRACT (ex Article 1341 c.c.) OF THE SERVICE / COMMERCIAL PROPOSAL “HOME TRY ON”
GENERAL PROVISIONS
These conditions are valid only between the company Ottica Altino S.r.l., with registered office in Casale sul Sile (TV) – ZIP 31032, Via San Michele no. 47 / E-F and any person who accesses online at www.markeyewear.com, referred to as ‘CLIENT’. These conditions may be subject to change and the date of publication on the site is the same as the date of entry into force.These conditions govern the HOME TRY ON service / offer as described in the relevant section of www.markeyewear.com, in accordance with the provisions of Part III, Title III, Chapter I, Consumption Code, Legislative Decree no. n. 206/2005, as amended by D.lgs. n. 21/2014 and D.lgs. 70/2003 on electronic commerce.
As far as not expressly provided or governed by the present general terms and conditions of the service / commercial offer referred to as HOME TRY ON, please refer to the “Terms of Use” and “Terms and Conditions of Sale” (“Terms and Conditions”), Data Processing Personal information (“Privacy”) and “Delivery Information” (“Shipping”) as published online at www.markeyewear.com, to individual links.
In the event of a conflict between these General Terms and Conditions and the “Terms of Use” and “Terms and Conditions of Sale” (“Terms and Conditions”), Personal Data Processing (“Privacy”) and “Delivery Information” ( “Shipment”), all of these are prevailing.

Art. 1 – Subject and nature of the contract
By virtue of the service / commercial offer called HOME TRY ON, the CUSTOMER, nominally pre-registered in the relevant section of the website www.markeyewear.com, receives as a free use fee up to 5 (five) models Of selected frames online at www.markeyewear.com, in a single package (BOX HOME TRY ON) with the obligation to return them within 7 (seven) days of receipt of BOX HOME TRY ON, Using only and exclusively the prepaid packet contained in BOX HOME TRY ON itself.
The contract is concluded exclusively through the Internet, by accessing the CUSTOMER to the specific section of www.markeyewear.com and the full respect of the computerized and telematic procedures provided for therein.
Each CLIENT has the right to receive only one BOX HOME TRY ON at a time.
A DELIVERY ADDRESS can only be delivered to one BOX HOME TRY ON at a time.
The delivery of the BOX HOME TRY ON and the return of the prepaid package containing the five frames are free, save the application of the DEPOSIT DEPOSIT covered by the art. 6.
Customer agrees to view, before confirming your order, these General Terms of Contract and the “Terms of Use” and “Terms and Conditions of Sale” (“Terms & Conditions”), Treatment Personal data (“Privacy”) and “Delivery Information” (“Shipping”), and to accept them by affixing a flag in the box indicated.
In the order confirmation e-mail, the CUSTOMER will also receive the link to download and archive a copy of these General Terms and Conditions as provided for in art. 51 paragraph 1 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.

Art. 2 – Pre-contractual information for the consumer – art. 49 of Legislative Decree 206/2005
The CLIENT prior to the conclusion of the contract of commodity, takes a look at the characteristics of the goods shown on the individual cards produced at the time of the CLIENT’s choice.

Art. 3 – Conclusion and Effectiveness of the Contract
The free-of-charge contract is considered to have been concluded by the sending by Optica Altino S.r.l. To the CLIENT of a confirmation email of the order. The email contains the CUSTOMER data and the order number, the DELIVERY ADDRESS to which BOX HOME TRY ON will be sent and the link in order to print and store the copy of these conditions.
The CUSTOMER undertakes to verify the correctness of the personal data contained therein and to promptly notify Optica Altino S.r.l., through the special form of the “Contacts” section of the website www.markeyewear.com/corrections.
Ottica Altino S.r.l. It undertakes to describe and present the articles on www.markeyewear.com in the best possible way. However, some mistakes, inaccuracies or small differences between the site and the actual product may appear. In addition, the photographs of the products presented on www.markeyewear.com are not a contractual element, as they are only representative. Ottica  Altino S.r.l. Undertakes to deliver the goods within 30 days of the delivery by Ottica Altino S.r.l., through the portal www.markeyewear.com/, of the order confirmation email to the CUSTOMER.

Art. 4  Delivery of the BOX HOME TRY ON to the CUSTOMER
The BOX HOME TRY ON will be delivered via the carrier to the address (the DELIVERY ADDRESS), the time zone and the subjects (the CUSTOMER, the family member, the keeper of the building, Upon receipt of correspondence, etc.) specifically indicated in the appropriate forms on the website www.markeyewear.com. The CUSTOMER therefore assures the presence at the DELIVERY ADDRESS of the qualified subjects for reception in the selected time slots. In case of failure to disclose by the carrier of the indicated subjects, the “DELIVERY INFORMATION” (link to the online section) applies.

Art. 5  Return of the goods according to art. 1809 c.c.
Within 7 (seven) days of receipt of the BOX HOME TRY ON, the CUSTOMER will return all the frames received, using only the prepaid packet contained in BOX HOME TRY ON. For the purposes of the dies to quem (DAY DAY) calculation, the date of delivery to the CUSTOMER will be credited, as attested by the carrier, also by means of computer and telematic tools and monitoring of the shipment. For the purpose of verifying compliance with the dies-quo (DAY DAY), the date of delivery of the pre-paid parcel to the carrier will be confirmed, as attested by the same, also by means of computerized and telematic tools and monitoring of the shipment. If the deadline expires on a public holiday (that is, if the FINAL DAY is festive), the term itself will be extended to the right on the next non-festive day.

Article 6 –   Security deposit
When ordering, the CUSTOMER, by paying by credit card (the “CREDIT OF REFERENCE CHARGE”), pays the sum of 5 € as a non-interest-bearing deposit, the sum that will come Returned only when the prepaid package is received at the registered office of the company Ottica Altino Srl, current in Casale sul Sile (TV) – Postal code 31032, Via San Michele n. 47 / E-F. The CUSTOMER assures and warrants that you are the legitimate holder of the CREDIT OF REFERENCE CRITERIA, whose data is entered in the appropriate forms on the website www.markeyewear.com. The “PRIVACY POLICY” is published on www.markeyewear.com
ATTENTION: It is recalled that the misuse of a credit card is penalized under Art. 55, paragraph 9, D.lgs. 231/2007.

Art. 7 – Penal Code ex art. 1382 c.c.
For damages under art. 1218 and ss. cc For the non-fulfillment of the obligation of restitution referred to in art. 1809 c.c. And art. 5 of these General Terms and Conditions, the CUSTOMER automatically allows the automatic charge on the REFUND CREDIT CARD of the amount of € 90, as CREDIT ex art. 1382 cc, for each frame not returned or returned damaged. This flat-rate compensation (the CRIMINAL), limited to the failure to meet the obligation to return all the integrity frames, does not exclude the faculty for Optica Altino S.r.l. To act for further securities and damages, such as, but not limited to, those arising from the injury to industrial property rights. Pursuant to and for the purposes of articles. 1341, paragraph 2, and 1342, paragraph 2, c., The CUSTOMER specifically approves and subscribes artt. 1, 2, 3, 4, 5, 6 and 7 by placing a flag in the box within the computer procedure provided by the appropriate section of the website www.markeyewear.com

TREVISO
OTTICA ALTINO OUTLET

Via Barberia 38, 31100 Treviso (TV)

We are open from 9.00 am to 19.00 pm from Monday to Saturday.
Contact us at +39 366 8972717